Ship Agency Services

24/7 Ship Agency Services

Royal Dirkzwager is a trusted partner for ship agencies looking for reliable and efficient solutions. Our state-of-the-art solutions, coupled with our 24/7 assistance, ensure that our Ship Agencies can focus on what matters most to them while we take care of smooth operatoins. Our software tools are designed to optimize port calls, manage vessel operations, and track and monitor ships, ISPS and PAX declarations. With over 150 years of experience in the maritime industry, we have earned a reputation for delivering top-notch services

24/7 Support Desk

We run a 24/7 Service Support desk and can help you and your customers around the clock to get precise information about ETA, ETB and congestions.

Service Support desk

Ship2Report

With Ship2Report you have access to a wealth of knowledge and expertise. 24/7 you can check the expected arrival and departure times of seagoing vessels.

Ship2Report

ISPS

The International Ship and Port Facility Security code (ISPS) requires that ships in ports can only be visited with the permission.

International Ship and Port Facility Security Code (ISPS)

24/7 Control Room

Products

Vessel Movements Reporting

Get a grip on the entire portcall of a vessel! Planning of vessel calls take place in a rapidly changing environment because ETA’s change and bad weather can slow down port operations. The shipping agent is the crucial link between the vessel, the port, the shipper and the operator.

International Ship and Port Facility Security Code

The International Ship and Port Facility Security code (ISPS) requires that ships in ports can only be visited with the permission of the shipowner’s agent on behalf of the master. Royal Dirkzwager offers a quick and secure ISPS service to facilitate the announcement of on-board visits in the ports of Rotterdam, Amsterdam and soon Antwerp.

Portcalculator

The Dirkzwager PortCalculator is an online tool that helps shipping agencies and other organizations calculate the fees associated with port visits. It is used by port operators, ship agents, and other stakeholders in the maritime industry.

24/7 Customer Support Services

Are you lookig for Professional Customer Support to handle your calls, around the clock? Our Customer Support Services is a specialised maritime call center to guarantees the availability of your organization during weekdays, after office hours and in the weekend.

Reliability

If you’re looking for a reliable, team that can help Ship Agency, look no further than Royal Dirkzwager. Contact us today to learn more about our services and how we can help you protect your offshore operations.