Disclaimer, Privacy & Cookies statement

Our Commitment to Customer Privacy



“Customer data is important, treated with care and respect.”



Welcome to the website of Royal Dirkzwager B.V.! We are dedicated to providing high-quality maritime information services and ship security solutions. As part of our commitment to transparency and protecting your data, we have developed a comprehensive data security policy and cookie statement. Additionally, we want to ensure that our users understand the terms and conditions of using our website, which is why we have included a disclaimer. These policies apply to all users of our website and services. By accessing our website, you agree to be bound by these policies.



Last updated on 15 April 2023 in Maassluis – The Netherlands, we hope that you find our website informative and helpful. If you have any questions or concerns about our policies, please don’t hesitate to contact us.




Disclaimer for Royal Dirkzwager B.V.’s Website


1. Introduction

The information contained on Royal Dirkzwager B.V.’s website is for general information purposes only. The information is provided by Royal Dirkzwager B.V. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

2. Limitation of Liability

In no event will Royal Dirkzwager B.V. be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of Royal Dirkzwager B.V.’s website.

3. External Links

Through Royal Dirkzwager B.V.’s website you are able to link to other websites that are not under the control of Royal Dirkzwager B.V. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

4. Endorsement

Reference on this website to any specific commercial products, process, service, manufacturer, or company does not constitute its endorsement or recommendation by Royal Dirkzwager B.V. We make every effort to provide accurate and complete information, but we cannot guarantee the accuracy, completeness, or timeliness of the information on this website.

5. Intellectual Property Rights

Royal Dirkzwager B.V. owns the intellectual property rights in the content of its website, including text, graphics, logos, and images, unless otherwise stated. You may not reproduce or distribute any part of the content for commercial purposes without our prior written permission.

6. Changes to This Disclaimer

Royal Dirkzwager B.V. may update this disclaimer from time to time to reflect changes in our website and operations. We encourage you to review this disclaimer periodically.



Cookie Statement

1. Introduction

Royal Dirkzwager B.V. uses cookies on our website to improve the user experience and provide personalized services. This cookie statement explains how we use cookies and similar technologies.

2. What are Cookies?

Cookies are small text files that are stored on your device when you access a website. Cookies can be used to store information about your preferences, login status, and browsing behavior.

3. How We Use Cookies

Royal Dirkzwager B.V. uses cookies to improve the use of our website and services. We use cookies for the following purposes:

– To remember your preferences and settings, such as language preferences and login credentials.

– To track your usage of our website and services, such as the pages you visit and the features you use.

– To personalize our website and services based on your interests and browsing behavior.

– To provide analytics and insights on website usage and performance.

– To serve advertisements and marketing messages that are relevant to your interests.

4. Types of Cookies We Use

Royal Dirkzwager B.V. uses both session cookies and persistent cookies. Session cookies are temporary cookies that are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them.

We use the following types of cookies:

– Necessary cookies: These cookies are essential for the operation of our website and services. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality.

– Performance cookies: These cookies allow us to analyze website usage and performance, and to improve our services accordingly.

– Functional cookies: These cookies enable us to remember your preferences and settings, and to provide personalized features and services.

– Marketing cookies: These cookies are used to track your browsing behaviour and serve relevant promotions and invitations to events and webinars.

5. Cookie Settings

You can manage your cookie settings through your web browser settings. You can choose to accept or reject cookies, or to be notified when a cookie is being placed on your device. Please note that disabling cookies may affect the functionality and performance of our website and services.

6. Changes to This Cookie Statement

Royal Dirkzwager B.V. may update this cookie statement from time to time to reflect changes in our use of cookies and related technologies. We encourage you to review this statement periodically.



Privacy Statement

1. Introduction

Royal Dirkzwager B.V. is committed to protecting the security of our customers’ data, including personal data and vessel information. This security policy document outlines the measures we take to protect data, maintain the availability of our services, and comply with legal and regulatory requirements.

2. Purpose

The purpose of this security policy document is to ensure the confidentiality, integrity, and availability of our customers’ data. This policy applies to all employees, contractors, and partners of Royal Dirkzwager B.V.

3. Data Collection and Use

Royal Dirkzwager B.V. collects and uses personal data, vessel information, and operational data for the purpose of providing our maritime information services, ship security alert system, and vessel traffic monitoring services. We will not share personal data with other organizations without the explicit consent of the data subject. We reserve the right to store and use vessel, operational, and AIS data for our applications, APIs, reporting, and security services.

4. Security Measures

Royal Dirkzwager B.V. takes measures to protect the confidentiality, integrity, and availability of our customers’ data. These measures include:
– Complying with ISO 27001 standards and being in the process of certification. We have implemented an Information Security Management System (ISMS) to manage and control information security risks, including the development and implementation of security policies and procedures, risk assessments, security awareness training, and regular security audits.
– Implementing advanced EDR and EPP software to monitor and protect our IT environment. We use CrowdStrike Falcon to detect and respond to potential security incidents, including malware, ransomware, and phishing attacks.
– Monitoring our IT environment 24/7/365 to detect and respond to potential security incidents. We have implemented a Security Information and Event Management (SIEM) system to collect and analyze security-related data from various sources, including network devices, servers, and applications. Our external operated Security Operations Center (SOC) is staffed by trained security analysts who monitor and respond to security alerts and incidents.
– Using Microsoft Azure as our cloud service provider to host our servers and data. We have implemented Azure Security Center to manage and monitor the security of our cloud environment, including threat detection, vulnerability assessment, and security policy enforcement.
– Protecting our data with different layers of security and advanced firewalls to protect access to our network. We have implemented a network perimeter security system to control inbound and outbound network traffic, including intrusion prevention, web filtering, and application control.
– Keeping backups of our data at external location that is not connected to the internet. We have implemented an offsite backup and recovery system to ensure that our data is recoverable in the event of a data loss or corruption.
– Providing redundant systems in our control room, including backup power and multiple internet connections. We have implemented a Business Continuity Management (BCM) system to ensure the availability of our services in the event of a disruption or disaster.

5. Compliance

Royal Dirkzwager B.V. is committed to complying with legal and regulatory requirements related to data privacy and security. We comply with the GDPR and other applicable data protection laws. We ensure that all employees, contractors, and partners are aware

Caring for our customers’ data and privacy is paramount to us. As a trusted and reliable partner, we aim to build long-lasting relationships with our customers. We’ve been doing this for over 150 years and will continue to prioritize their needs and treat their information with the utmost care and respect. Please contact us when you have any questions and we are more than happy to answer them.

Contact details

Royal Dirkzwager B.V.
Noordzee 10 A
3144 DB Maassluis
Email: privacy@dirkzwager.com