Disclaimer, Privacy & Cookies statement

Our Commitment to Customer Privacy

 

 

“Customer data is important, treated with care and respect.”

 

Welcome to the website of Royal Dirkzwager B.V.! We are dedicated to providing high-quality maritime information services and ship security solutions. As part of our commitment to transparency and protecting your data, we have developed a comprehensive data security policy and cookie statement. Additionally, we want to ensure that our users understand the terms and conditions of using our website, which is why we have included a disclaimer. These policies apply to all users of our website and services. By accessing our website, you agree to be bound by these policies.

 

Last updated on June 24th 2024 in Maassluis – The Netherlands, we hope that you find our website informative and helpful. If you have any questions or concerns about our policies, please don’t hesitate to contact us.

 

 

Disclaimer

Disclaimer for Royal Dirkzwager B.V. website

 

1. Introduction

The information contained on Royal Dirkzwager B.V.’s website is for general information purposes only. The information is provided by Royal Dirkzwager B.V. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

2. Limitation of Liability

In no event will Royal Dirkzwager B.V. be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of Royal Dirkzwager B.V.’s website.

3. External Links

Through Royal Dirkzwager B.V.’s website you are able to link to other websites that are not under the control of Royal Dirkzwager B.V. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

4. Endorsement

Reference on this website to any specific commercial products, process, service, manufacturer, or company does not constitute its endorsement or recommendation by Royal Dirkzwager B.V. We make every effort to provide accurate and complete information, but we cannot guarantee the accuracy, completeness, or timeliness of the information on this website.

5. Intellectual Property Rights

Royal Dirkzwager B.V. owns the intellectual property rights in the content of its website, including text, graphics, logos, and images, unless otherwise stated. You may not reproduce or distribute any part of the content for commercial purposes without our prior written permission.

6. Changes to This Disclaimer

Royal Dirkzwager B.V. may update this disclaimer from time to time to reflect changes in our website and operations. We encourage you to review this disclaimer periodically.

 

 

Cookie Statement

Introduction

Royal Dirkzwager uses Cookies on its website. In this document, Royal Dirkzwager explains why it uses cookies, which cookies are used and what this means for you.

What is a cookie?

When using Royal Dirkzwager websites, Royal Dirkzwager and/or third parties may collect information about your use of these and other websites, for example by means of cookies. A cookie is a small text file that is placed on, for example, your computer, tablet or smartphone during your visit to our website. Information will be stored in this text file. This information can be recognized again by the website on a later visit.

How long are cookies placed?

Cookies have an expiry date. Some cookies are deleted when you close your browser. Others (for example, those with login credentials) can remain on your computer for years if you don’t delete them.

Why cookies?

You usually cannot see what exactly a cookie is for. As we wrote before, cookies are text files, but the content of those files is usually unreadable computer code. That is why we would like to give you some more explanation. The use of cookies is very important for the proper functioning of our websites, but cookies of which you do not immediately see the effect (such as Google Analytics) are also very important to Royal Dirkzwager. Without anonymous input from visitors, we have no idea of how our websites are used and how we can improve them.

Royal Dirkzwager uses cookies:

  • To ensure that our website works properly;
  • To identify users: in this way we gain insight into the number of visitors who end up on our website and in which part of our website they visit.
  • To place advertisements of interest to you;

Which cookies?

Permanent cookies

When you visit our website again, Royal Dirkzwager recognizes you with the help of permanent cookies. Our website can therefore be specially set to your preferences. If you have given permission for the placing of cookies, we can remember this by means of a cookie. This means that you do not have to repeat your preferences every time, which saves you time and allows you to use our website more pleasantly. You can delete permanent cookies via the settings of your browser.

Session cookies

With the help of session cookies we can see which parts of the website you have viewed during your visit. This allows us to adapt our service as much as possible to the surfing behavior of our website visitors. Session cookies are automatically deleted when you close your web browser.

Tracking cookies

A profile is built up with tracking cookies. This profile is not linked to, for example, your name, address, and e-mail address. It serves to tailor advertisements to your profile, so that they are as relevant to you as possible. With your permission, we place tracking cookies on your equipment. These cookies can be retrieved later when you visit a website from our network. This allows us to find out that you have also visited other website(s) from our network in addition to our website. The tracking cookies can also be used by advertisers that are in the same network.

You can delete tracking cookies via the settings of your browser. Some tracking cookies are placed by third parties who display advertisements to you via our website, among other things. You can delete these cookies centrally, so that they are not placed back on a third-party website.

Google Analytics

A cookie is placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this. We have allowed Google to use the obtained analytics information for other Google services.

The information that Google collects is anonymized as much as possible. We have requested Google to mask your IP address and we have concluded a processing agreement with Google.

Social media

Our website includes buttons to promote or share webpages on social networks such as Facebook and Twitter. These buttons work by means of pieces of code that come from Facebook or Twitter itself. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook or Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and stored by Facebook, Google+, YouTube and LinkedIn on servers in the United States.

Right of access and correction or deletion

You have the right to request access to and correction or deletion of your data. To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser.

Enabling and disabling cookies and their removal

Cookies can send your personal information to all kinds of companies. If you do not want this (anymore), you must delete the cookies from your computer, tablet or smartphone. Deleting cookies is not very difficult, but keep in mind that after cleaning websites you will have to log in again and your passwords may no longer be remembered. You may also need to reset the browser pages.

 

 

Privacy Statement

Royal Dirkzwager B.V. (hereafter: Royal Dirkzwager) specializes in sharing maritime information and insights with organizations in the maritime and logistic sector.

You therefore hand over an important part of your business operations to us. To make this possible, you provide us with personal data. For example, when you send us documents, when you call us, e-mail us, write a letter, when you visit us or speak to an Royal Dirkzwager employee. We therefore think it is important that you know that you can rely on us to handle your (personal) data carefully and confidentially. In this statement we provide you with an explanation and we explain exactly how we do this.

The person responsible for processing the data is Royal Dirkzwager, located at the Noordzee 10 A (3144 DB) Maassluis.

 

What is personal data?

Personal data is any information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to this person. The fact that it must concern a natural person means that data of deceased persons or organizations are not personal data. Examples of personal data are: your name, address and place of residence. Your telephone number and zip code with house number are also personal data. Sensitive data such as someone’s race, religion or data about your health are also referred to as special personal data. These need extra protection.

Whose personal data do we process?

We process personal data for the benefit of our own business operations. This includes personal data of our customers, employees and personal data that we collect via the website. We are responsible for that data ourselves. Important: if you, as an organization or company, pass on personal data of your employees to us, you are obliged to inform your employees about this.

What do we use your personal data for?

The personal data you have provided to us will only be processed for the following purposes:

  • to do the agreed work as well, efficiently and effectively as possible;
  • so that we can contact you for the benefit of our services;
  • sending a newsletter;
  • for our marketing purposes.

We only use the personal data for these purposes and never pass on the personal data to third parties without your permission or another basis. If we are allowed to pass on the data with permission or on another basis, we will impose the same protection and security measures on the third party as we use ourselves.

The processing takes place on the basis of one of the following bases:

  1. the processing is necessary for entering into and performance of the agreement between you and Royal Dirkzwager;
  2. the processing is necessary for compliance with a legal obligation;
  3. you have given permission for the processing of your personal data;
  4. on the basis of a legitimate interest that is in accordance with or ensues from the stated purposes, we do this on the basis of a careful weighing of interests.

Which personal data do we process?

We process, among other things, the following personal data of our customers:

  • First name and surname
  • Position and company name
  • Contact and billing address
  • Email address and phone number
  • Financial data (for the execution of the service and/or invoicing)
  • Commercial data and general sales information related to customers
  • Communication from, to and with customers
  • Any other data provided to Royal Dirkzwager by the customer or the person concerned without being obliged to do so

We do not process personal data that we have not obtained directly from you.

How do we handle your personal data?

When processing personal data, Royal Dirkzwager adheres to the rules prescribed by privacy legislation, such as the GDPR. This means that we only collect and process personal data if there is a legitimate basis and purpose for this. Only the personal data that is necessary is collected and the personal data is then only processed for that specific purpose. We keep an eye on the nature of the personal data and adjust an appropriate technical and organizational level of security accordingly. You can therefore assume that we handle personal data carefully, safely and confidentially.

Confidentiality

The services provided by Royal Dirkzwager require that our employees have access to your personal data. In order to guarantee the protection of your personal data here too, all our employees have signed a confidentiality statement. We hereby impose on our employees that they keep your personal data absolutely confidential and that they handle the data you entrust to us with care. It is important to know that only authorized personnel may process your data.

Inspection and correction of your personal data

We collect and process personal data from you, but this data will of course remain yours. That is why we always offer you the opportunity to see what information we have about you. If the information is incorrect, you can request that it be corrected. You can send a request for inspection or correction of your data to the following e-mail address: privacy@dirkzwager.com. You can also contact us with questions about this Privacy Statement.

Retention period(s)

We do not store your personal data longer than is necessary for the purpose for which we obtained the data from you. The criteria for determining the retention period of your personal data are: (a) the duration of the agreement with Royal Dirkzwager, (b) the existence of a statutory retention obligation or period or (c) the existence of a (potential) claim or dispute in the context of which the data should be kept.

Cookies

When you visit our website, cookies may be placed on your computer, tablet or smartphone. Royal Dirkzwager uses cookies to, for example, improve the ease of use of its website and to improve user experiences. If you want to know more about this, it is best to read our Cookie Statement. This statement can be found on our website.

Amendments

Royal Dirkzwager reserves the right to make changes to this Privacy Statement. We therefore recommend that you regularly check whether anything has been changed.

If you have any questions about the processing of your personal data by the organization or if you wish to make use of one of the above rights with regard to your personal data, you can always contact us at privacy@dirkzwager.com.

Contact details

Royal Dirkzwager B.V.
Noordzee 10 A
3144 DB Maassluis
Email: privacy@dirkzwager.com