As ship agents, Graypen is active in the port 24/7 and serves as a central point of contact for a wide range of stakeholders. A significant part of their work takes place on the road, travelling between terminals and vessels, while continuously responding to time-critical enquiries regarding vessel arrivals, departures and berth information. The increasing digitalisation of the maritime industry has further raised expectations for speed and availability in communication.
As ship agents, Graypen is active in the port 24/7 and serves as a central point of contact for a wide range of stakeholders. A significant part of their work takes place on the road, travelling between terminals and vessels, while continuously responding to time-critical enquiries regarding vessel arrivals, departures and berth information. The increasing digitalisation of the maritime industry has further raised expectations for speed and availability in communication.
— Graypen