Maritime Emergency Response Services

At Dirkzwager our Maritime Emergency Response Service (MERS) is a specialized service that provides emergency response support and assistance to vessels in distress or in need of assistance at sea.

24/7 Maritime Emergency Response Services

A ship owner is responsible for the ship, crew and cargo. Voyages through dangerous and high risk areas ask for extra attention. With our 24/7 maritime Martime Emergency Response Service (MERS) The primary purpose of MERS is to coordinate and provide assistance during maritime emergencies such as search and rescue operations, medical emergencies, vessel collisions, fires, and environmental disasters. The service may provide a variety of resources, including trained personnel, specialized equipment, and communication facilities to facilitate emergency response efforts. Our MERS can be staffed by trained professionals, such as search and rescue coordinators, medical personnel, and emergency responders, who are available 24/7 to provide assistance and coordinate response efforts. The service may also work closely with other emergency response agencies, such as the coast guard, to ensure an effective and coordinated response to maritime emergencies. MERS play a critical role in ensuring the safety and security of maritime activities and protecting the marine environment.

Every ship owner is obliged to have a focal point which is on 24-hour standby as mentioned in the Ship Security Plan required by the ISPS Code. For ship owners who do not have the means to comply with this obligation, Royal Dirkzwager offers this service because we are specialized in 24/7 assistance to vessels.


Increase the safety of your onboard crew

A Ship Security Alert System (SSAS) is a security measure required under the International Maritime Organization’s (IMO) International Ship and Port Facility Security Code (ISPS Code) to enhance the safety and security of ships and their crews.

The SSAS is an automated system that sends an alert to designated authorities, such as the ship’s flag state or the company security officer, in the event of a security threat or incident on board the vessel. The alert is sent via satellite or other means of communication and includes the ship’s identity, location, and other relevant information.

Royal Dirkzwager your SSAS Partner

Due to our specialized 24/7 vessel assistance, Royal Dirkzwager provides a service for receiving and processing SSAS calls and alerts.

The SSAS is intended to enable authorities to take appropriate action to assist the vessel and its crew in case of a security incident, such as piracy, terrorism, or other criminal activity. It is important to note that the SSAS is not a substitute for other security measures, such as physical security and surveillance, and should be used in conjunction with other security measures to ensure the safety of the vessel and its crew.


Key tasks

  • Receive SSAS Calls 24/7 by trained maritime staff
  • Walk through predefined and agreed calling script
  • Informing the security officer of your company immediately
  • Communicating immediately and continuously with your vessel in case of emergency
  • Checking the course and speed of a vessel


Why Royal Dirkzwager?

  • We guarentee a 24/7 availability and immediate response to an emergency situation
  • We make sure you can rest assured because your ship is fully monitored.
  • We have over 140 years of experience in 24/7 availability and service