24/7 Customer Support Services

Are you lookig for Professional Customer Support to handle your calls, around the clock? Our Customer Support Services is a specialised maritime call center to guarantees the availability of your organization during weekdays, after office hours and in the weekend.

Communication Support

Do you want to offer your clients an all-round, 24/7 service, without being constantly at the office? Our maritime call center guarantees the availability of your organization during weekdays, after office hours and in the weekend.

By using our 24/7 solution your day and night phone calls will be answered, filtered and transferred by our experienced staff.

 

Your calls are always answered by real people and in your business name. You decide which calls we answer, whether it’s all of your calls or just your overflow. We will take care of all the questions of your customers, the call will not be transferred but will be dealt with directly. We coordinate all tasks and activities according to your procedure. In a speedy and effective manner.

 

We handle

  • All call intakes according to customer’s procedures
  • Overflow call handling
  • 24/7 back-up
  • Limited administrative duties
  • Mailbox service (after office hours monitoring your inbox)

 

Ship Messaging

We communicate with seagoing vessels worldwide and we offer you certainty that your message is delivered to the recipient. We have contracts with all the key communication players in the world.

 

What our customers say!

“At iPS Powerful People, we are committed to delivering seamless, 24/7 operational support to our clients worldwide. The collaboration with Royal Dirkzwager strengthens this promise. Their advanced telephone attendance system ensures immediate response and precise coordination in critical situations, thanks to a dedicated emergency line and real-time staff notification.

This level of efficiency and reliability is not just a service, it’s a strategic asset that enhances our value proposition during tenders and daily operations. We see Royal Dirkzwager not only as a trusted provider but as a long-term partner in our mission to empower people and projects through dependable, agile solutions.”

Patrick Mans – CEO – iPS Powerful People

 

Royal Dirkzwager
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