By using our 24/7 solution your day and night phone calls will be answered, filtered and transferred by our experienced staff.
Your calls are always answered by real people and in your business name. You decide which calls we answer, whether it’s all of your calls or just your overflow. We will take care of all the questions of your customers, the call will not be transferred but will be dealt with directly. We coordinate all tasks and activities according to your procedure. In a speedy and effective manner.
- All call intakes according to customer’s procedures
- Overflow call handling
- 24/7 back-up
- Limited administrative duties
- Mailbox service (after office hours monitoring your inbox)
We communicate with seagoing vessels worldwide and we offer you certainty that your message is delivered to the recipient. We have contracts with all the key communication players in the world.
What our customers say!
“The quality and efficiency of this service has found the answers to our questions. A more improved and efficient system of notifying, the responsible staff who will be able to react immediately to any emergency or urgent requirement that is directed through the specific emergency office number.
The added value of the 24hrs telephone attendance service operations of Royal Dirkzwager is important to iPS. It is also marketed as an integral part of our operational 24/7 assistance when we tender towards clients. We are looking forward towards a long term relationship with Royal Dirkzwager.”
Nick Spies Division – Director iPS Powerful People